Rules and Regulations

The rules set out on this page apply to all bets. The only exception is if the rules for individual sports specify otherwise. In the event of a dispute, market information takes precedence over the General Rules or other sports rules.

If the Special Sports Rules do not apply to certain markets, the General Rules simply apply to them.

Market information fully determines how the market is managed and bets are placed. If necessary, Crickex has the full right to suspend any market for any period of time at its discretion.

Each player must read and understand the Rules and Regulations of the markets on which they place bets. Please note that Market Information may not include the full rules.

Crickex reserves the right to cancel bets, close accounts, or temporarily freeze them in case of suspicious activity. The use of VPNs, multiple accounts, or unfair betting practices is all considered suspicious activity.

All decisions made regarding customer accounts and bets when reviewing cases of suspicious activity are final.

In the event of a dispute regarding a bet placed or paid out, the player should contact technical support. In order for the request to be considered, the player must provide detailed information about their complaint.

Please note that Crickex freezes bets on an event at its start and end; however, the timeliness of these actions is not guaranteed. Players are responsible for all bets placed and not placed in live mode. Live statistics and live broadcasts on Cricket platforms may be delayed.

When placing bets on Crickex, please note that if a match is not completed within 3 days, bets on that event will be considered invalid and will be refunded to customers. This only applies if the results are still undetermined.

When it comes to tournaments, if the event has not ended within 3 days, bets will be accepted based on the official decision of the governing body. Bets will be void if no decision is made within 90 days of the scheduled end date.

If the venue of an event changes to the home stadium of one of the teams, bets on that match will be cancelled immediately. This only applies to team sports. In other sports, bets remain active. In the event of a change in the playing surface, bets will remain valid.

If players have placed bets on an event that has not yet started, but its duration has subsequently changed, all bets on that event will be void.

In the case of bets on temporary markets, if the outcome occurs in extra or compensated time, it will also be counted. Bets on a match are accepted during its main and compensated time. Bets cannot be placed during extra time.

Bets placed on cricket events are settled based on the score at the end of the match. If the match is not completed by either participant, bets will be refunded to customers (unless otherwise stated).

In competitions with multiple rounds or races, the winner of the bet is determined by which participant covers the longest distance or achieves the best result. If the participants do not advance in a single round, the bet is considered a draw.

Any qualifying market will be determined based on the criteria specified in the market information, regardless of whether the participant will participate in the next round.

In the event that there are more winners than expected in a single event, the winnings are calculated as follows:

Bet/Number of Winners × Deal Price.

Accumulator Bets on the exchange are regulated by exchange participants, i.e. customers who place bets against each other there.

A multiple bet consists of several stages. Stage 1 is the result of a single outcome in the coupon. Players can place ‘for’, ‘against’ or mixed bets. In the case of bets on outcomes within a single stage, the odds will be reduced.

Some markets cannot be used for multiple bets. If one of the outcomes is cancelled, the multiple bet will be adjusted automatically.

The concept of SP is used in exchange rates. The starting price for the outcome is formed by equalising all SP rates and other exchange rates. Each SP is calculated to 6 decimal places and then rounded. SP rates cannot be withdrawn after they have been placed.

If you placed a bet before the event started but want it to remain active after the outcome goes live, use the ‘In-play: Keep’ option. This ensures that your bet will not be cancelled when other unmatched bets are.

A Tote bet is a bet against Crickex. Once placed, it will be placed in the appropriate pool. In the event of any discrepancy in the rules, the rules of the racecourse or the Tote website shall take precedence.

The temporary rules of the exchange correspond to the time zone of the match. We are not responsible for errors, although we strive for accuracy. Crickex has the full right to correct errors and exercise fair market management. If an error is made in the betting market, we may freeze bets on it or cancel bets that have already been placed.

When calculating the market, wins and losses are rounded to the nearest decimal place. For BSP bets, rounding is done downwards.